Help Center

Step-by-step guides and frequently used topics

Account & Login

Click the 'Continue with Google' button on the Login page. Select your Google account. Your account is created automatically on first sign-in — no separate registration needed.

Click the 'Forgot Password' link on the login page. Enter your email address. A reset link will arrive within a few minutes. Check your spam folder too.

Go to Dashboard > Settings > Profile. You can update your name and phone number there. You can also change your password from the same screen. If you signed in with Google, some fields are auto-filled.

Using the Dashboard

Click the green 'New Request' button on the dashboard home page. Enter your subject and message. A team member will respond as soon as possible. You'll receive an email notification when they reply.

Go to Dashboard > My Quotes. You can see pending, approved, and expired quotes. Click on any quote card to view details and survey responses.

Go to Dashboard > Settings > Notifications. You can toggle email and in-app notifications separately. Quote ready, support reply, and project update notifications can each be customized.

Payments & Billing

Verify your card details are entered correctly. Virtual or prepaid cards may cause issues. Complete the 3D Secure verification. If the problem persists, try a different card or open a support ticket.

Go to Dashboard > Settings > Billing. Click 'Add New Address' and fill in your details. You can add multiple addresses and set one as default.

Go to Dashboard > Receipts to view your full payment history. You can download the Stripe-generated receipt as a PDF for each payment.

Small Business Package

Go to winvestour.com/small-business/get-started and click 'Get Started'. The 8-step wizard will guide you through the process. If you don't have an account, a registration step appears automatically.

If you chose your own domain in the wizard, go to Dashboard > Small Business > Domain for a step-by-step DNS guide. Nameserver or A record changes propagate within 24-48 hours at your domain provider.

Go to Dashboard > Small Business or visit /small-business/add-ons to see available add-ons. Click on the desired service and complete the purchase.

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