Help Center

Click the 'Continue with Google' button on the Login page. Select your Google account. Your account is created automatically on first sign-in — no separate registration needed.

Click the 'Forgot Password' link on the login page. Enter your email address. A reset link will arrive within a few minutes. Check your spam folder too.

Go to Dashboard > Settings > Profile. You can update your first name, last name, and phone number there. You can also change your password from the same screen. If you signed in with Google, your name fields are filled in automatically.

Click the green 'New Request' button on the dashboard home page. Enter your subject and message. Our team will get back to you as soon as possible. You'll receive both an email and an in-app notification when they reply.

Go to Dashboard > My Quotes. You can see pending, approved, and expired quotes. Click on any quote card to view details and survey responses.

Go to Dashboard > Settings > Notifications. You can toggle email and in-app notifications separately. Quote ready, support reply, and project update notifications can each be customized.

Verify your card details are entered correctly. Virtual or prepaid cards may cause issues. Complete the 3D Secure verification. If the problem persists, try a different card or open a support ticket.

Go to Dashboard > Settings > Billing. Click 'Add New Address' and fill in your details. You can add multiple addresses and set one as default.

Go to Dashboard > Receipts to view your full payment history. You can download the Stripe-generated receipt as a PDF for each payment.

Go to winvestour.com/small-business/get-started and click 'Get Started'. The 8-step wizard will guide you through the process. If you don't have an account, a registration step appears automatically.

If you chose your own domain in the wizard, go to Dashboard > E-Commerce > Domain for a step-by-step DNS guide. Nameserver or A record changes propagate within 24-48 hours at your domain provider.

Go to Dashboard > E-Commerce or visit /small-business/add-ons to see available add-ons. Click on the desired service and complete the purchase.

In your app panel go to E-Commerce > Products and click “Add product”, then enter the name, price, image, stock and category. Variants (size/color), digital products and bulk CSV/XLS import are also supported.

In E-Commerce > Orders, open the bank-transfer order. If the customer has reported their payment, you'll see their receipt reference number. Clicking "Approve payment" marks the order as paid, decrements stock and sends the buyer a confirmation email; the order then moves to the preparation/shipping stage.

The customer signs into their account on your store, opens the relevant order under My Orders, and taps the "I've paid — notify" button to send their receipt/reference number. The notification reaches you both in the panel and as a push notification.

In the pages manager, open the page, type the new name in the title field at the top and press “Save”. The change applies immediately; any unsaved edits are also auto-saved when you close the editor.

Under E-Commerce > Automations you can toggle the welcome email, shipping notification, review request and abandoned-cart recovery with one tap. Order confirmation is always on.

From the “Upgrade your plan” section on your app card you’ll see every higher plan you can move to; pick one and pay only the price difference to upgrade instantly. Your site and data are preserved.