Datenschutzerklärung

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, billing information, and any messages you submit. When you register using Google OAuth, we receive your name and email from Google. We also automatically collect usage data such as pages visited, features used, IP address, browser type, and device information.

2. How We Use Your Information

• To create and manage your account
• To deliver the services you have purchased or requested
• To process payments and send receipts and invoices
• To send transactional emails (order confirmations, renewal reminders, support responses)
• To improve and develop our platform and services
• To comply with legal obligations

3. Payment Processing

All payment transactions are processed by Stripe, Inc. (stripe.com), a PCI-DSS-compliant payment processor. Winvestour LLC does not store, access, or process credit card numbers directly. By completing a purchase, you also agree to Stripe’s Terms of Service and Privacy Policy. We retain transaction records including amounts, dates, and invoice references for accounting and legal compliance.

4. Data Storage & Security

Your personal data is stored on Neon PostgreSQL, a cloud database hosted in the United States. We use industry-standard encryption for data in transit (HTTPS/TLS) and at rest. Passwords are hashed using bcrypt and are never stored in plain text. We implement reasonable security measures to protect against unauthorized access, disclosure, or destruction of your data. No internet transmission is 100% secure.

5. Third-Party Services

We work with the following providers, each subject to their own privacy policy:

• Google OAuth – Account authentication
• Stripe – Payment processing
• Resend – Transactional email delivery
• Vercel – Platform hosting and CDN
• Neon – Database hosting

6. Children’s Privacy (COPPA)

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at support@winvestour.com and we will promptly delete it.

7. Data Retention

We retain your personal data for as long as your account remains active or as needed to provide our services. After account deletion, we retain certain records for up to 7 years for accounting, tax, and legal compliance. Payment transaction records may be retained longer as required by applicable law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you
• Right to correction: Request correction of inaccurate or incomplete data
• Right to deletion: Request deletion of your personal data (subject to legal retention requirements)
• Right to portability: Request your data in a portable format
• California residents (CCPA): You have the right to know what personal information is collected, to request deletion, and to opt out of the sale of personal information (we do not sell your data)
• To exercise these rights, contact us at: support@winvestour.com

9. Cookies

We use only essential session cookies required for authentication and platform functionality. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

10. International Users

Winvestour LLC is operated from the United States. If you access our services from outside the United States, your data will be transferred to and processed in the United States. By using our services, you consent to this transfer.

11. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Sheridan County, Wyoming.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the “Last Updated” date and, where required, notify you by email. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

13. Contact

For questions about this Privacy Policy or to exercise your data rights: support@winvestour.com | Winvestour LLC, Wyoming, United States